For orders to the USA, all taxes and duties are included

Privacy Policy

This Privacy Policy outlines how Obsessharness collects, uses, and protects your personal information when you visit or interact with our website, https://obsessharness.com/. We are committed to safeguarding your privacy and ensuring the security of your data.

Data We Collect

We collect information about you when you engage with our website or services, including when you:

Browse our website or create an account to purchase products.
Place an order as a guest or registered user.
Contact us via email, phone, or our "Contact Us" form.
Interact with us on social media platforms.
Subscribe to our newsletter or marketing communications.
Enter into contracts or agreements with us.

The types of information we may collect include:

Personal details such as your name, email address, shipping address, and phone number.
Payment details for processing transactions.
Device and browsing information, including IP address, browser type, and cookies.
Purchase history and product preferences.
Marketing and communication preferences.

How We Use Your Data

We use your information to provide and enhance our services, including:

Order Processing: To process payments, fulfill orders, and arrange delivery.
Service Improvement: To analyze how you use our website and improve its functionality and user experience.
Marketing: To send you promotional emails about new products, sales, or exclusive offers, provided you have given consent.
Personalization: To customize your shopping experience based on your preferences and browsing behavior.
Customer Support: To address your inquiries, resolve issues, and provide assistance.
Fraud Prevention: To detect and prevent fraudulent activities or unauthorized transactions.
Legal Compliance: To meet legal and regulatory obligations.

Sharing Your Data

We may share your information with:

Trusted service providers, such as payment processors, shipping companies, or IT support, to fulfill our services.
Legal authorities, when required by law or to protect our rights.
Marketing partners, only with your explicit consent.
Our affiliates, for internal business operations.

We share data only when:

You have provided consent.
It is necessary to comply with legal obligations or government requests.
It is required to enforce our Terms and Conditions or other agreements.
It helps protect the safety, rights, or property of Obsessharness, our customers, or others.
It is needed to prevent fraud or reduce financial risks.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request the removal of your data, subject to legal requirements.
Restriction: Limit how we process your data.
Objection: Opt out of specific data processing, such as marketing communications.

To exercise these rights, please contact us at support@obsessharness.com. You can also unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email we send.

Data Security

We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or alteration. However, no online transmission is entirely safe, and we cannot guarantee absolute protection against breaches beyond our control.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, track site performance, and deliver personalized content. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage or disable cookies through your browser settings, but disabling them may affect your experience on our website.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. When data is no longer needed, we securely delete or anonymize it to ensure its confidentiality and integrity.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.

Age Restrictions

Our website and services are not intended for individuals under 18 years of age. If we discover that a minor has provided personal information without parental consent, we will take steps to delete it. Please contact us at support@obsessharness.com if you believe this has occurred.

Payment Processing with Klarna

To offer Klarna’s payment options, we may share certain personal information, such as contact and order details, with Klarna. This allows Klarna to evaluate your eligibility for their payment methods and customize options for you. Klarna handles your data in accordance with its privacy policy and applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: support@obsessharness.com